FAQ
What is the age and ID policy?
All events are 21 and over. Bring a valid, government-issued photo ID for entry.
When do doors open?
Doors time is listed above and can vary by show. Arrive early to make entry smooth.
What bags can I bring?
Keep bags small and expect a security check at the door. Large bags and outside food or drink are not permitted.
Can I get a refund?
Ticketing terms and refund eligibility are set by the ticket provider. Review our Ticket Policy for details.
Where can I park?
Paid lots and street parking are available along N Christopher Columbus Blvd. Rideshare drop-off is at the main entrance.
What time does the artist play?
Set times are announced closer to the show when available. Times can change, so check the event listing before heading over.
What is added to VIP table pricing?
10% tax, 20% gratuity, and a 4% Venue Fee are added to the full booked minimum or per-person subtotal, including approved additions, before paid deposits or prepaid ticket credit are subtracted. The Venue Fee is separate from any booking fee.