Merchandise Policy

1. Scope

This policy applies to merchandise purchased through merch.theavelive.com and at The Ave Live venue. Merchandise is sold by 520 Management LLC.

2. Pricing and Payment

All prices are stated in U.S. dollars. Applicable sales tax is added at checkout.

3. Final Sale and Limited Exceptions

All merchandise sales are final except for defective items, items damaged in shipping, or an incorrect item received. You must report an eligible issue within 30 days of delivery and provide proof of purchase and proof of the issue. At our discretion, the remedy will be a replacement or refund.

We do not accept returns or exchanges for size, fit, or change of mind.

4. Shipping

Processing and delivery timeframes are estimates. Risk of loss passes to the buyer when the carrier records delivery. 520 Management LLC is not responsible for carrier delays. Orders shipped to an incorrect address supplied by the buyer are the buyer's responsibility.

5. Availability and Fulfillment

Event and limited-edition merchandise may sell out. An order confirmation is not a guarantee of fulfillment if an item is unavailable. If we cannot fulfill an unavailable item, we will refund the affected order or item.

6. Governing Law

This policy is governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law rules. Any dispute must be brought in the state or federal courts located in Philadelphia County, Pennsylvania.